Data Protection


Your personal information and what you need to know 

Motivated Minds takes its information management responsibilities very seriously including those under the Data Protection Act 1998, The freedom of information act 2000 and common law duty of confidentiality.

Protecting your privacy / information

Motivated Minds has a legal duty to maintain the highest level of confidentiality. There are strict rules about keeping records on computer and on paper are able to access to them.

The information we may keep often includes your personal information: for example
  • Name
  • Age
  • Gender
  • Date of birth
  • Next of kin/ nearest relative
  • Contact details
  • Address
  • Ethnicity and first language
  • Disability
  • Your medical history/your family’s medical history                                                                                                                         
  • Diagnoses/ medical/ social history
  • Your medicines, any adverse reactions, information about your care and treatment
Why do we need your information?

The people that care for you may use this information to ensure that :

  • You receive the care you need;
  • Doctors, nurses or other healthcare professionals involved in your care have accurate up to date information for assessing your health and future care needs;
  • Full information is available should you see another doctor or be referred to a specialist or another part of the NHS
  • Staff are able to review the care they provide to you and make sure it is of the highest standard;
  • Complaints and /or you may raise against us are investigated properly
We will sometimes use your information, in an anonamized form to; 
  • Check the quality of care we provide to everyone
  • Protect the health of the general public
  • Train staff and partnership workers
  • Carry out research

Your name and address and other identifying information will be removed from any information used in these situations.

Who will we share your information with?

To make sure you receive the support you need to improve your wellbeing, we may need to share your information with other staff and organisations which may be involved in your journey, we will discuss this with you. These may include:

  • Your GP pharmacies and dentists
  • Hospitals, walk-in centres, out of hours doctors
  • Community services, such as nurses, midwives and therapists
  • Local authority departments, including Social Services, education and housing
  • Voluntary care organisations:
Your Rights

In most cases you have the right to;

  • Ask for a copy of all records held about you
  • Delete your personal information